Terms & Conditions
Clear, simple and transparent terms for a better shopping experience.
By accessing our website or purchasing products from MANKA, you agree to the Terms & Conditions mentioned below. Please read them carefully before using our website or placing an order.
01 About MANKA
These terms apply to narayani.affordablewebsite.in, run by Manka, LIG-536, Phase-5, Part-2, Ayodhya Nagar, Bhopal, Madhya Pradesh 462041, India. Contact: +91 94066 04223 (WhatsApp 24×7), mankastore26@gmail.com.
MANKA is an online store offering spiritual products, Rudraksha, gemstones, malas, spiritual jewellery and related products.
02 Website Usage
By using this website, you agree to:
- Provide accurate information while placing an order.
- Use the website only for lawful purposes.
- Not misuse, damage or disrupt the website.
- Not copy or commercially use our website content without permission.
03 Products & Information
Rudraksha and gemstones are natural, so size, colour and pattern can vary slightly from the photos. Descriptions of spiritual or traditional meaning reflect traditional beliefs, not guaranteed results or medical advice.
We make reasonable efforts to display product descriptions, images, specifications and prices accurately.
- Actual colours may vary depending on your device or screen.
- Natural Rudraksha and gemstones may vary in colour, shape and texture.
- Product images are for representation purposes.
- Product availability may change without prior notice.
04 Orders
An order is considered successfully placed after it has been received and accepted by MANKA.
MANKA reserves the right to cancel or refuse an order in cases such as product unavailability, incorrect information, pricing errors or suspected fraudulent transactions.
05 Pricing & Payments
All prices displayed on the website are in Indian Rupees (₹), unless otherwise specified.
Prices, discounts and promotional offers may be changed without prior notice.
Prices are in Indian Rupees. You can pay online through Razorpay (UPI, cards, netbanking) or choose Cash on Delivery. Orders paid online are always delivered free. Cash on Delivery orders of ₹999 and above are delivered free; below ₹999 they have a ₹99 Cash on Delivery charge, shown at checkout. Automatic offers (such as an extra 10% off when you buy 2 or more items) are shown in the cart and may be changed or withdrawn at any time.
06 Shipping & Delivery
Orders are shipped to the address provided by the customer during checkout.
Delivery timelines may vary depending on location, courier availability, holidays, weather and circumstances beyond our reasonable control.
Customers are responsible for providing a complete and accurate delivery address and contact number.
Delivery is covered by our Shipping & Delivery Policy.
07 Damaged or Incorrect Products
If you receive a damaged, defective or incorrect product, please contact MANKA as soon as possible after delivery.
We may request photographs of the product, packaging, order details or an unboxing video for verification.
08 Returns & Refunds
Cancellations, returns and refunds are covered by our Refund, Return & Cancellation Policy, which forms part of these terms.
09 Spiritual Products Disclaimer
MANKA's spiritual products are offered for traditional, cultural and personal spiritual purposes.
Descriptions relating to spirituality, positivity, traditional beliefs, astrology or similar practices represent traditional or cultural beliefs and should not be understood as guaranteed medical, financial, legal or other professional outcomes.
10 Intellectual Property
All original website content, including the MANKA name, logo, text, images, graphics, product descriptions, videos and website design, is owned by or licensed to MANKA.
Such content may not be copied, reproduced, modified or commercially used without prior written permission.
11 Third-Party Services
Our website may contain links to third-party services, payment providers, shipping companies or social media platforms.
MANKA is not responsible for the content, availability or policies of third-party websites.
12 Limitation of Liability
MANKA will make reasonable efforts to maintain accurate product information and reliable website services.
However, MANKA is not responsible for delays or losses caused by circumstances beyond its reasonable control, including courier delays, technical failures, natural events or third-party service interruptions.
13 Changes to These Terms
MANKA may update these Terms & Conditions from time to time. Updated terms will be published on this page with the revised date.
14 Governing Law
These terms are governed by the laws of India. Courts at Bhopal, Madhya Pradesh have jurisdiction.
Need Help?
Grievance Officer
Proprietor & Grievance Officer: Devendra Agnihotri
WhatsApp / Phone: +91 9406604223
Email: mankastore26@gmail.com
Address: LIG-536, Phase-5, Part-2, Ayodhya Nagar, Bhopal, MP 462041
We acknowledge complaints within 48 hours and aim to resolve them within 30 days.

